Continue to serve as the organization's senior technical infrastructure resource while taking on responsibility for personnel management, departmental planning, standards, procedures, and the long-term development of the IT environment.

• Manage and develop internal IT staff while providing senior-level engineering and escalation support across networking, compute, virtualization, storage, cybersecurity, telecommunications, and operational technology spanning six sites.

• Oversee infrastructure approaching 100 virtual machines across numerous clusters and storage systems approaching one petabyte in total physical capacity.

• Develop technical standards, procedures, documentation, and long-term infrastructure plans to improve consistency, resiliency, security, supportability, and scalability.

Expanded my technical responsibilities beyond traditional infrastructure as the organization continued to modernize and add locations, systems, security platforms, and operational technology.

• Administered a growing Nutanix environment consisting of four physical clusters and two Prism Central instances.

• Planned and deployed corporate network connectivity for four additional facilities across the midwestern and southeastern United States, including site surveys, contractor coordination, equipment deployment, and integration with centralized resources.

• Evaluated and implemented SD-WAN technologies, initially deploying Palo Alto Networks SD-WAN through Panorama before transitioning to Juniper Session Smart Routers managed through Mist; also deployed highly available remote-access VPN infrastructure.

• Modernized physical security, manufacturing, and warehouse technology including camera/NVR systems, access control, IP-based facility audio, labeling and barcoding systems, thermal printers, and associated management platforms.

• Modernized industrial edge computing by migrating legacy Dell Wyse platforms to IGEL, and implementing Jamf Pro MDM for a growing fleet of iPads running custom line-of-business applications.

• Implemented and managed cybersecurity initiatives including CrowdStrike, Arctic Wolf, penetration testing, vulnerability identification, remediation, and ongoing vulnerability management.

• Managed consultants, implementation contractors, technology vendors, and telecommunications providers while continuing to perform advanced engineering and troubleshooting.

Served as an infrastructure engineer responsible for major modernization and high-availability initiatives spanning compute, networking, wireless, security, telecommunications, backup and disaster recovery, identity, and datacenter infrastructure.

• Migrated the organization's traditional Hyper-V and SAN environment to Nutanix hyperconverged infrastructure and assumed ongoing administration of the platform.

• Evaluated and implemented multiple generations of data-protection platforms—including HYCU, Veeam, and ultimately Cohesity—to improve backup and recovery capabilities for the Nutanix environment.

• Replaced legacy Dell network infrastructure with Cisco Catalyst access switching and a redundant Cisco Nexus core.

• Designed and configured high-availability network services utilizing technologies including Cisco vPC and HSRP.

• Replaced legacy Dell wireless infrastructure with Aruba enterprise wireless networking.

• Migrated perimeter security from Barracuda firewalls to Palo Alto Networks.

• Redesigned the organization's ShoreTel communications environment, virtualizing infrastructure and implementing a resilient multi-site architecture to improve service availability.

• Designed and established secondary infrastructure at a colocation facility to provide geographic redundancy and business continuity.

• Deployed and maintained a secondary Nutanix cluster at the colocation site.

• Redesigned inter-site networking to support Layer 2 extension between facilities using a VXLAN architecture with an OSPF underlay and BGP overlay across point-to-point connectivity protected by MACSec.

• Engineered and implemented Single Sign-On (SSO) and unified authentication using Cisco Duo across nearly two dozen systems via SAML, OAuth, and federation to increase organizational security and auditing capabilities.

Founded and operate an independent technology business that has evolved considerably over time, beginning with computer repair, custom systems, technology resale, and other entrepreneurial projects before developing primarily into an IT services and consulting practice.

• Early ventures included computer repair and support, custom system building and sales, 3D printing and product sales, and enterprise technology resale.
• Expanded equipment resale operations to include purchasing, transporting, processing, and reselling larger quantities of enterprise hardware sourced through government auctions and other secondary-market channels.
• In this decade, the business has focused primarily on commercial IT services, providing ongoing break-fix support and project work for a core group of local businesses.
• Serve as the primary client-facing and senior technical resource, handling solution design, advanced troubleshooting, quoting, procurement, vendor coordination, and project planning across networking, servers, endpoints, applications, security, backup, and related infrastructure.
• Coordinate contractors and other technical resources for onsite implementation and support while handling most backend engineering and more complex technical work.
• Provide select higher-level consulting and subcontracted technical services for larger commercial and public-sector organizations.

Supported end users and core IT infrastructure while serving as the technical point of contact and project lead for a major business intelligence and planning initiative.

• Served as internal project lead and primary technical contact for implementation of Ecomedate and Oracle Hyperion, providing modern reporting, analysis, and planning capabilities around a legacy Ecometry ERP platform.

• Provided desktop and end-user technical support.

• Performed server administration and maintenance.

• Supported network upgrades, maintenance, and ongoing infrastructure operations.